Privacy Policy

This policy explains what personal data GrabProspect (“we”, “us”) collects through grabprospect.com and the GrabProspect app, why, and the choices you have. GrabProspect is operated from Islamabad, Pakistan. Questions go to contact@grabprospect.com.

This website

• Contact form. If you send a message, we keep your name, email, company (if given) and message to reply to you and to follow up about GrabProspect.
• Booking a call. Calls are booked through Cal.com, which handles the booking under its own privacy policy.
• No tracking cookies. The site sets no advertising or analytics cookies. It stores your light or dark theme choice in your own browser only.
• Server logs. Our hosting keeps standard request logs (such as IP address and browser) for security and troubleshooting, for a limited time.

The GrabProspect app

When your organization uses GrabProspect, we process:

• Account data for each user: email, name, role and the settings an admin chooses.
• LinkedIn account access. To act for a LinkedIn account, the app keeps that account’s signed-in browser session. Any LinkedIn password you save is stored encrypted and only used to sign that account in. If you connect an account with the GrabProspect browser extension, see the extension privacy policy.
• Lead data that you direct the app to collect from LinkedIn and Sales Navigator, such as names, job titles, companies, locations and profile links, together with the messages and statuses of your outreach.
• Activity logs of what each account did and when, so you can see and audit it.

For lead data, your organization decides whom to contact and why, and is responsible for having a lawful basis for that outreach. We process that data only to provide the service to you, and we do not sell it or use it for our own marketing.

How we use data

• To run the service you asked for and keep it secure.
• To answer your messages and support requests.
• To meet legal obligations.

Who we share it with

We use a small number of service providers to host and run GrabProspect (for example, server hosting and the booking tool). They may only use the data to provide their service to us. We share data with authorities only when the law requires it.

How long we keep it

Workspace data is kept while your organization uses GrabProspect. Admins can delete activity history, leads and accounts at any time, and we delete a workspace’s data after the subscription ends, on request or within a reasonable period. Contact form messages are kept as long as needed to deal with your request.

Security

Access to the app requires a personal login, with optional 2-step sign-in using an authenticator app (an admin can require it). Passwords are stored only as one-way hashes, saved LinkedIn passwords are encrypted, connections use HTTPS, repeated wrong passwords or codes are blocked, and each user only sees their own LinkedIn accounts, leads and sequences unless they are an admin.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal data, or to object to how it is used. Email contact@grabprospect.com and we will respond within one month. If you are a person whose details were collected by one of our customers, we will pass your request to that customer and help them answer it.

Changes

If this policy changes in a meaningful way, we will update the date above and, for customers, let you know in the app or by email.